Smarter Sessions: The power of real-time scanning

Smarter Sessions: The power of real-time scanning

Featured, Sustainability, Technology, Tips and Tricks

When it comes to managing your event, every detail counts, especially when it involves who’s walking through the door. 

Session scanning brings clarity, control, and confidence to your event operations. It’s a smart, efficient way to manage access, improve attendee experience, and keep your event running smoothly. 

Track Attendance for CPD Accreditation
Many events offer Continuing Professional Development (CPD) or similar points for attending specific sessions. Scanning attendees in and out provides verified attendance records, making it easy to issue CPD points or certificates post-event without any additional admin. 

Smarter access, greater security
Access control scanning instantly confirms whether an attendee is entitled to enter a particular session or function – be it a ticketed workshop, an invite-only dinner, or a high-profile, confidential discussion.  

By ensuring only authorised individuals gain access, it eliminates guesswork at the door while maintaining a secure and professional event environment. 

For high-security or sensitive events, session scanning can go beyond access control by integrating with cybersecurity measures. One such feature is the ability to void a previously printed name badge, instantly deactivating the attendee’s unique QR code. This ensures that if a badge is lost, stolen, or duplicated, it will no longer scan green or grant access. It’s an added safeguard that prevents unauthorised entry, particularly useful for events where privacy, confidentiality, or guest safety is paramount. 

No Badge? No Problem.
For guest attendees, there’s no need for a name badge, they simply present their unique QR code for scanning at the door. It’s quick, paperless, and secure. 

Real-Time Insights That Inform the Future
Real-time scanning provides live headcounts as guests enter the room, giving you immediate visibility for managing capacity, meeting health and safety requirements, and identifying which sessions are attracting the biggest crowds.  

But the value doesn’t stop there. This data also helps shape future events. By analysing attendance patterns, peak traffic times, and underutilised spaces, organisers can make smarter decisions around scheduling, room allocations, and content planning. 

Boost Onsite Efficiency and Reduce Bottlenecks 

By deploying scanning at the entry points of sessions and functions, you reduce manual check-ins, avoid queues, and minimise staff intervention. This improves the flow of attendees and allows your onsite team to focus on assisting guests rather than managing paperwork or lists. 

Smooth Last-Minute Changes 

Last-minute attendee swaps or on-the-day registrations? Real-time scanning integrates with your central system, so updates reflect immediately. No need to print new lists, simply scan the new QR code and move on. 

Demonstrate Professionalism to Sponsors and Stakeholders 

Accurate attendance tracking allows you to report real engagement figures to sponsors and partners, a compelling value-add when demonstrating ROI or negotiating future partnerships. 

 

Whether you’re managing breakout sessions, workshops, or gala dinners, onsite scanning gives you the visibility and control you need without slowing things down. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Unlocking the hidden potential of your name badge

Unlocking the hidden potential of your name badge

Featured, Sustainability, Technology, Tips and Tricks

When planning an event, every detail matters – even the back of a name badge. Often overlooked, this small piece of real estate holds big potential. Here’s how you can turn the humble name badge into a powerful tool for engagement, promotion, and even revenue generation. 

Get personal with attendee-centric information 

Think beyond just names and job titles. The back of the badge is the perfect place to include personalised details such as: 

  • App login credentials 
  • Personalised agendas 
  • Tailored social program schedules 

This approach not only enhances the attendee experience but also reduces the need for constant app checks or printed handouts. 

A new revenue stream: Sponsored space

Why not monetise the space? Offer it to a sponsor who can place a well-designed ad on the back of the badge. It’s a unique, eye-level opportunity for exposure that ensures brand visibility throughout the event.

Promote your next event

Already thinking ahead? Use this space to tease or announce your next big event. Include a save-the-date, QR code, or discount code to keep attendees engaged beyond the current event. 

Emergency information & event help 

Incorporate a small “Need Help?” section that includes: 

  • Venue map or floorplan (a mini version or QR link) 
  • Emergency contact numbers (event help desk, security) 
  • Wi-Fi credentials 
  • Accessibility information or quiet space locations 

This ensures attendees always have quick access to essential details, especially if phone service is spotty.

Social sharing prompts 

Turn attendees into brand ambassadors by adding: 

  • A hashtag reminder (e.g. “Tag your moments #EventName2025”) 
  • A QR code that opens a pre-filled social post or directs them to a media upload zone 
  • Instructions on how to share photos to be featured on the event screen 

This adds promotional value and encourages community building. 

Sustainability statement or recycling tips 

If your event has sustainability goals, use the badge to: 

  • Share how the badge/lanyard can be recycled or returned 
  • Include a note about how the event is reducing waste 
  • Encourage attendees to return badges to collection bins 

This shows your values in action and gives attendees a simple way to participate. 

Durability bonus 

Double-sided name badges aren’t just versatile – they’re more durable, making them ideal for multi-day events. They hold up better, look more professional, and serve a dual purpose.

 

Next time you design your event badges, don’t leave the back blank. Maximise every inch and watch your event’s impact grow. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

How to repurpose registration equipment after the arrival rush

How to repurpose registration equipment after the arrival rush

Featured, Sustainability, Technology, Tips and Tricks

The first few hours of any event are often a whirlwind – attendees arriving, badges being printed, registration desks buzzing with activity. But once that initial rush dies down, how can you continue to get maximum value from your branded check-in kiosks? 

At Touchpoint, we believe in getting the best return on your event tech investment. That’s why our registration equipment is designed not only to welcome guests efficiently but also to serve multiple purposes throughout your event. 

Unlock the full potential of your registration setup

Once check-in is complete and foot traffic slows at the registration area, your equipment doesn’t need to sit idle. Instead, you can repurpose it to enhance your event experience and keep attendees informed and engaged. Here are a few smart ways to reuse your registration equipment:

Display your Event Website 
Keep attendees connected with real-time updates, speaker bios, maps, and more by showcasing your event website on the screens. It’s a simple way to offer easy access to essential information. 

Share the Event Agenda
No more hunting for printed programs – turn your registration screens into digital agenda boards. Attendees can quickly see what’s happening, where, and when. 

Feature Academic Papers and Resources 
For academic or industry-specific conferences, use the screens to display downloadable white papers, abstracts, or research posters. It’s a great way to spotlight important content and maximise exposure. 

Capture New Registrations 
If your event welcomes walk-ins or last-minute attendees, your existing registration screens can double as on-the-spot sign-up stations. Instead of relying on mobile phones or outdated paper forms, let guests register effortlessly using the full-size registration screens already in place. 

Promote Sponsors or Upcoming Events 
Give your sponsors extra value by displaying their materials, logos, or video content. You can also tease future events or activities to keep the buzz going even after registration is done. 

Small change, big impact 

Repurposing registration equipment is a small change that can deliver big returns. It helps reduce waste, adds dynamic content to your event, and ensures you’re getting the most from your tech setup. 

So next time the arrival rush settles down, don’t power down those screens – power up your event with content that keeps the experience going. 

 

2024: our year in review

2024: our year in review

Featured, Sustainability, Technology

As 2024 draws to a close, we’re taking a moment to reflect on the incredible number of events, travels and milestones we’ve achieved this year. From printing over 50,000 badges to visiting unique locations across Australia and the globe, it’s been an action-packed year full of meaningful connections with our new and long standing clients. Here’s a snapshot of our year in numbers, offering insight into the scope of our work, the places we’ve visited and the diverse industries we’ve served.

The numbers behind the badges: 50,902 printed and counting

Over the course of 2024, we printed a total of 50,902 badges for attendees at conferences, summits and corporate events. Our busiest month was November, with an impressive 8,292 badges printed, most of which were for the Australian Cyber Conference 2024 in Melbourne, one of the largest events we handled this year.

Traveling across Australia and the globe

Our travels took us across Australia and beyond. From the bustling streets of Sydney and Melbourne to the beautiful vineyards of Hunter Valley and the serene beaches of Fiji, we truly went the distance to make each event special.

Here are some of the standout locations we visited this year:

  • NSW: Sydney, Hunter Valley
  • QLD: Brisbane, Gold Coast, Fortitude Valley
  • VIC: Melbourne
  • ACT: Canberra
  • TAS: Hobart
  • SA: Adelaide
  • WA: Perth, Fremantle
  • NT: Darwin
  • International: Antwerp (Belgium), Nadi (Fiji)

Top venues and locations

Some venues we frequented more than others, with the Melbourne Convention and Exhibition Centre (MCEC) leading the charge as the most popular venue, hosting eight events throughout the year. Other notable venues included the Brisbane Convention & Exhibition Centre (BCEC) and the Adelaide Convention Centre (ACC), both of which we visited multiple times for large-scale events and conferences.

Here’s a look at the venues where we spent the most time:

  • MCEC (Melbourne) – 8 events
  • BCEC (Brisbane) – 7 events
  • ACC (Adelaide) – 6 events

Each venue provided a unique experience, but whether in Melbourne, Brisbane, or one of the many other cities we visited, our team adapted seamlessly to the distinct needs of each event.

Most days onsite: Brisbane, Melbourne and Sydney

When it came to the cities where we spent the most time onsite, Brisbane took the lead with 22 days spent working across various events. Melbourne followed closely behind with 19 days, and Sydney rounded out the top three with 17 days onsite.

These cities weren’t just where we spent the most time – they were also hubs for some of the most diverse events across a range of industries from Cyber Security to Pharmacy & Healthcare, Agriculture and Banking.

The fuels of the trade 

It wouldn’t be a proper event without a little caffeine to keep our team fueled and friendly. Over the course of the year, the Touchpoint team stayed hydrated and energised during long days on the conference floor with an impressive 350 cups of coffee and 68 orange juices.

A year of diverse events: onsite, hybrid and virtual

This year saw a healthy mix of event formats. 46 onsite events allowed us to engage face-to-face with attendees, while 5 hybrid events combined both in-person and virtual participation. Additionally, 17 virtual events catered to a wider audience unable to attend in person.

Each format presented unique challenges and opportunities, but no matter the setting, we worked tirelessly to ensure every event was seamless, engaging and memorable.

The biggest event of the year: Australian Cyber Conference 2024

The Australian Cyber Conference 2024 in Melbourne was our largest event of the year. Working alongside Cornerstone Events and held from November 26-28, this event brought together industry leaders, cybersecurity experts and innovators for an incredible three-day conference. With so many attendees and exhibitors, it was a logistical challenge that we were proud to manage and it was the perfect culmination to a busy year.

Serving a wide range of industries

Throughout the year, we worked with clients from an incredibly broad spectrum of industries, including:

  • Mortgage & Finance
  • Government Summits
  • Cyber Security
  • Pharmacy & Healthcare
  • Mining
  • Event Production
  • Renewable Energy
  • Automotive & Transportation
  • Cultural Awareness
  • Science
  • Early Childhood Care
  • Mental Health
  • And many more…

Whether it was facilitating cutting-edge technology discussions in Cyber Security, exploring innovations in Renewable Energy, or working with Government Summits, our diverse clientele reflected the wide range of industries that trust us to execute flawless events.

A year of growth and new experiences

2024 has been a year of expansion, innovation and deepening client relationships. From the number of badges printed to the number of countries visited, we’ve seen our impact grow. It’s been a year of challenges and triumphs, and as we close out 2024, we’re already looking forward to what’s ahead in 2025.

Thank you to everyone who trusted us to make their events a success. Here’s to another year of memorable moments, innovative technologies and outstanding event experiences!

 

Airtime 2024: meet your registration experts

Airtime 2024: meet your registration experts

EventsAIR, Featured, Technology

Touchpoint are thrilled to be the registration partner for Airtime 2024 in Brisbane. Hosted by EventsAir, join us and other event professionals for inspiring keynote, interactive workshops, educational breakouts and, of course, an unparalleled registration experience from the Touchpoint team.

 

What can you expect at the event?

EventsAir is one of the pioneers in event management software and has grown and developed over the years to offer one of the most comprehensive event management platforms in the industry.

Touchpoint has been a longstanding Platinum Partner of EventsAir. We have collaborated with EventsAir on world event services, implementation and operational application for industry leaders.

AirTime 2024 is EventsAir’s dedicated gathering for event professionals seeking to stay ahead of the curve.

Engage with the EventsAir team and other industry leaders like ourselves for valuable insights on how to leverage EventsAir more effectively and innovatively when planning and delivering events.

We are excited to share knowledge and experiences, exchange ideas and network with our industry colleagues.

Airtime 2024 is an opportunity to be inspired, explore trends and explore how we as an industry can continue to innovate and elevate for our clients and partners.

 

Experience excellence in every interaction with Touchpoint.

Touchpoint is dedicated to making your event experience as smooth as possible from the moment you arrive. That’s why our team are thrilled to be onsite to greet you and get you checked-in using our next generation of registration kiosks.

Whether you’re a seasoned attendee or joining us for the first time, Touchpoint offers a hassle-free solution – no long queues, just a friendly welcome and efficient experience.

Your streamlined delegate journey begins with a personalised QR code for fast, secure check-in.

Touchpoint uses high-speed scanning for tracking and access control, enabling a smooth and seamless entry to all sessions and social functions throughout the program.

Discover our next generation check-in kiosks

Discover our next generation check-in kiosks

Featured, Technology

Welcome to the future of event check-ins! Touchpoint are excited to introduce our new kiosks.

These kiosks offer the very latest in event check-in technology. Our kiosk design features refined soft corners and sophisticated edge-to-edge glass, all contributing to a premium finish. This attention to detail is sure to captivate customers and encourage interaction.

User Experience

A seamless customer experience is always at the forefront for Touchpoint. We focus on understanding users’ needs, preferences and behaviours to create intuitive check-in experiences. From the layout and easy-to-use functionality to the visual design and accessibility, our kiosks are designed with user experience in mind to ensure every interaction is efficient and enjoyable for both our clients and their customers.

Bring your brand to the forefront

Our kiosks are fully customisable, giving you the freedom to bring your brand to life with style and authenticity. This plays a pivotal role in establishing a memorable and cohesive brand experience for delegates and elevates your event signage. From logo placement to colour schemes and messaging, every element should reflect your brand’s identity and values. 

Consistent branding builds trust, recognition and reinforces your brand’s presence in the minds your customers. By integrating your branding into the kiosk interface, you can promote your brand from the very first interaction at your event.

Durability

Durability is a key consideration for Touchpoint. Our kiosks have been constructed using high-quality materials including stainless steel and rugged plastics to enhance resilience against wear and tear. Reinforced components, sealed interfaces, and tamper-resistant features further contribute to the product’s longevity and reliability. 

Improved efficiency at all touchpoints

Nothing leads to frustration for clients and delegates like long queues and unproductive wait times. Our kiosks allow attendees to quickly check themselves into your event independently, reducing congestion and streamlining the overall registration experience.

Speed up the process further by introducing a contactless check-in solution at your event. Delegates are sent a personalised QR code in advance of arriving onsite which enables them to simply scan and print their name badge from our kiosks in a matter of seconds.  

With self-service kiosks, our clients can allocate their staff to other essential tasks, optimising resources and reducing labor costs.

Self-check-in kiosks can easily scale to accommodate events of various sizes, from small gatherings to large conferences, ensuring flexibility and adaptability.

Interested in trying our next generation kiosks at your next event? Get in touch and Touchpoint can find the perfect solution for you.