Featured Archives - Touchpoint Event & Delegate Solutions

2024: our year in review

As 2024 draws to a close, we’re taking a moment to reflect on the incredible number of events, travels and milestones we’ve achieved this year. From printing over 50,000 badges to visiting unique locations across Australia and the globe, it’s been an action-packed year full of meaningful connections with our new and long standing clients. Here’s a snapshot of our year in numbers, offering insight into the scope of our work, the places we’ve visited and the diverse industries we’ve served.

The numbers behind the badges: 50,902 printed and counting

Over the course of 2024, we printed a total of 50,902 badges for attendees at conferences, summits and corporate events. Our busiest month was November, with an impressive 8,292 badges printed, most of which were for the Australian Cyber Conference 2024 in Melbourne, one of the largest events we handled this year.

Traveling across Australia and the globe

Our travels took us across Australia and beyond. From the bustling streets of Sydney and Melbourne to the beautiful vineyards of Hunter Valley and the serene beaches of Fiji, we truly went the distance to make each event special.

Here are some of the standout locations we visited this year:

NSW: Sydney, Hunter Valley
QLD: Brisbane, Gold Coast, Fortitude Valley
VIC: Melbourne
ACT: Canberra
TAS: Hobart
SA: Adelaide
WA: Perth, Fremantle
NT: Darwin
International: Antwerp (Belgium), Nadi (Fiji)

Top venues and locations

Some venues we frequented more than others, with the Melbourne Convention and Exhibition Centre (MCEC) leading the charge as the most popular venue, hosting eight events throughout the year. Other notable venues included the Brisbane Convention & Exhibition Centre (BCEC) and the Adelaide Convention Centre (ACC), both of which we visited multiple times for large-scale events and conferences.

Here’s a look at the venues where we spent the most time:

MCEC (Melbourne) – 8 events
BCEC (Brisbane) – 7 events
ACC (Adelaide) – 6 events

Each venue provided a unique experience, but whether in Melbourne, Brisbane, or one of the many other cities we visited, our team adapted seamlessly to the distinct needs of each event.

Most days onsite: Brisbane, Melbourne and Sydney

When it came to the cities where we spent the most time onsite, Brisbane took the lead with 22 days spent working across various events. Melbourne followed closely behind with 19 days, and Sydney rounded out the top three with 17 days onsite.

These cities weren’t just where we spent the most time – they were also hubs for some of the most diverse events across a range of industries from Cyber Security to Pharmacy & Healthcare, Agriculture and Banking.

The fuels of the trade

It wouldn’t be a proper event without a little caffeine to keep our team fueled and friendly. Over the course of the year, the Touchpoint team stayed hydrated and energised during long days on the conference floor with an impressive 350 cups of coffee and 68 orange juices.

A year of diverse events: onsite, hybrid and virtual

This year saw a healthy mix of event formats. 46 onsite events allowed us to engage face-to-face with attendees, while 5 hybrid events combined both in-person and virtual participation. Additionally, 17 virtual events catered to a wider audience unable to attend in person.

Each format presented unique challenges and opportunities, but no matter the setting, we worked tirelessly to ensure every event was seamless, engaging and memorable.

The biggest event of the year: Australian Cyber Conference 2024

The Australian Cyber Conference 2024 in Melbourne was our largest event of the year. Working alongside Cornerstone Events and held from November 26-28, this event brought together industry leaders, cybersecurity experts and innovators for an incredible three-day conference. With so many attendees and exhibitors, it was a logistical challenge that we were proud to manage and it was the perfect culmination to a busy year.

Serving a wide range of industries

Throughout the year, we worked with clients from an incredibly broad spectrum of industries, including:

Mortgage & Finance
Government Summits
Cyber Security
Pharmacy & Healthcare
Mining
Event Production
Renewable Energy
Automotive & Transportation
Cultural Awareness
Science
Early Childhood Care
Mental Health
And many more…

Whether it was facilitating cutting-edge technology discussions in Cyber Security, exploring innovations in Renewable Energy, or working with Government Summits, our diverse clientele reflected the wide range of industries that trust us to execute flawless events.

A year of growth and new experiences

2024 has been a year of expansion, innovation and deepening client relationships. From the number of badges printed to the number of countries visited, we’ve seen our impact grow. It’s been a year of challenges and triumphs, and as we close out 2024, we’re already looking forward to what’s ahead in 2025.

Thank you to everyone who trusted us to make their events a success. Here’s to another year of memorable moments, innovative technologies and outstanding event experiences!

Airtime 2024: meet your registration experts

EventsAIR, Featured, Technology

Touchpoint are thrilled to be the registration partner for Airtime 2024 in Brisbane. Hosted by EventsAir, join us and other event professionals for inspiring keynote, interactive workshops, educational breakouts and, of course, an unparalleled registration experience from the Touchpoint team.

What can you expect at the event?

EventsAir is one of the pioneers in event management software and has grown and developed over the years to offer one of the most comprehensive event management platforms in the industry.

Touchpoint has been a longstanding Platinum Partner of EventsAir. We have collaborated with EventsAir on world event services, implementation and operational application for industry leaders.

AirTime 2024 is EventsAir’s dedicated gathering for event professionals seeking to stay ahead of the curve.

Engage with the EventsAir team and other industry leaders like ourselves for valuable insights on how to leverage EventsAir more effectively and innovatively when planning and delivering events.

We are excited to share knowledge and experiences, exchange ideas and network with our industry colleagues.

Airtime 2024 is an opportunity to be inspired, explore trends and explore how we as an industry can continue to innovate and elevate for our clients and partners.

Experience excellence in every interaction with Touchpoint.

Touchpoint is dedicated to making your event experience as smooth as possible from the moment you arrive. That’s why our team are thrilled to be onsite to greet you and get you checked-in using our next generation of registration kiosks.

Whether you’re a seasoned attendee or joining us for the first time, Touchpoint offers a hassle-free solution – no long queues, just a friendly welcome and efficient experience.

Your streamlined delegate journey begins with a personalised QR code for fast, secure check-in.

Touchpoint uses high-speed scanning for tracking and access control, enabling a smooth and seamless entry to all sessions and social functions throughout the program.

Register today at airtime2024bne.com

Greening the Scene: pioneering sustainable practices at corporate events

Featured, Sustainability

Pioneering sustainable practices at our events is top of mind for Touchpoint and our clients. We are conscious that all events have an environmental footprint and we are taking responsibility and action for our business choices.

What is the environmental impact of events?

Australia hosts thousands of events every year, attracting millions of attendees from around the country and overseas. Did you know that a large music festival can generate up to 1,650 tonnes of waste over a weekend?

There are different types of waste generated at events. In Australia, it’s estimated that up to 40% of the food prepared at events goes uneaten. Single-use items such as name badges, lanyards, plates, cups and cutlery as well as materials such as signage, banners and promotional items are all significant contributors to event waste.

Let’s not forget the carbon footprint from attendees travelling to and from the event, especially those who fly, adding to the environmental cost of the event.

Finding sustainable solutions at our events

Reducing the environmental footprint of our events has been an increasing measure of success from clients, stakeholders and partners alike. Touchpoint has implemented a number of changes to our day-to-day business practices that have enabled us to meet and exceed our sustainability goals.

Rethinking single-use plastic
The use of single-use plastic has been an increasingly hot topic for years and the pressure on consumers and businesses alike to make informed choices about the products they are using is rising.

Onsite registration is one of our key services, and we have redesigned our name badge products to provide more sustainable options for our clients. For the vast majority of our events, we have now ditched plastic pouches entirely, opting instead for a hardy, coated paper that meets our rigid durability requirements.

Touchpoint have recently introduced TerraCycle Zero Waste Boxes at onsite events to recycle all name badge materials.

Sustainable partnerships
TerraCycle has an in-house R&D team of polymer scientists who develop innovative recycling solutions for common hard-to-recycle items people use every day.

Some of the items that Touchpoint and TerraCycle are working together to fully recycle include our name badge paper stock and all elements of lanyards including the fabric, plastic and metal. The comprehensive scientific process which is undertaken enables the recycled raw materials to be used for recycled items such as picnic blankets and socks, nuts and bolts and new plastic products.

For Touchpoint, this is not only reducing the amount of waste that goes to landfill from our service offering, we’re also removing the possibility that any of the waste ends up in our waterways or oceans, and reducing the environmental burden associated with the extraction of virgin materials to manufacture new products.

Further to this, we also work with our clients to create “evergreen” designs for reusable items, like lanyards, so they can be used for multiple events across numerous years, extending the product lifecycle before eventually being recycled.

Registration Options
Traditional registration desks can often involve creating a vast amount of printed materials that expire at the conclusion of the event. Our next-generation self check-in kiosks reduce the need for large scale signage, yet still offer the ability to put your brand at the forefront.

Go virtual
One of the most significant benefits of virtual events is that they allow companies to host wide-scale gatherings in a more sustainable and environmentally friendly way than in-person events. As EventsAIR’s Platinum Partner, Touchpoint uses their award-winning integrated virtual event platform, OnAIR, to manage session streaming, virtual exhibitions, ePosters and more. From planning to delivery, Touchpoint works closely with clients to deliver a seamless and engaging event.

Virtual events eliminate the need for attendees, speakers, and organisers to travel to a physical location. This reduction in transportation-related emissions (from cars, planes, etc.) leads to a significant decrease in the event’s overall carbon footprint.

The need for physical materials such as paper for brochures, agendas, and signage is eliminated almost entirely when hosting a virtual event. This reduction in resource consumption helps conserve natural resources and minimises waste generation.

Whether you’re planning your next corporate event or attending one, consider the environmental impact of every decision. Embrace digital solutions, reduce waste, and prioritise eco-friendly practices. By making conscious choices today, we can create a lasting positive impact on our planet.

Contact us to discuss how you can introduce new sustainable practices at your next event. Together, we can build a greener, more sustainable tomorrow.

Discover our next generation check-in kiosks

Featured, Technology

Welcome to the future of event check-ins! Touchpoint are excited to introduce our new kiosks.

These kiosks offer the very latest in event check-in technology. Our kiosk design features refined soft corners and sophisticated edge-to-edge glass, all contributing to a premium finish. This attention to detail is sure to captivate customers and encourage interaction.

User Experience

A seamless customer experience is always at the forefront for Touchpoint. We focus on understanding users’ needs, preferences and behaviours to create intuitive check-in experiences. From the layout and easy-to-use functionality to the visual design and accessibility, our kiosks are designed with user experience in mind to ensure every interaction is efficient and enjoyable for both our clients and their customers.

Bring your brand to the forefront

Our kiosks are fully customisable, giving you the freedom to bring your brand to life with style and authenticity. This plays a pivotal role in establishing a memorable and cohesive brand experience for delegates and elevates your event signage. From logo placement to colour schemes and messaging, every element should reflect your brand’s identity and values.

Consistent branding builds trust, recognition and reinforces your brand’s presence in the minds your customers. By integrating your branding into the kiosk interface, you can promote your brand from the very first interaction at your event.

Durability

Durability is a key consideration for Touchpoint. Our kiosks have been constructed using high-quality materials including stainless steel and rugged plastics to enhance resilience against wear and tear. Reinforced components, sealed interfaces, and tamper-resistant features further contribute to the product’s longevity and reliability.

Improved efficiency at all touchpoints

Nothing leads to frustration for clients and delegates like long queues and unproductive wait times. Our kiosks allow attendees to quickly check themselves into your event independently, reducing congestion and streamlining the overall registration experience.

Speed up the process further by introducing a contactless check-in solution at your event. Delegates are sent a personalised QR code in advance of arriving onsite which enables them to simply scan and print their name badge from our kiosks in a matter of seconds.

With self-service kiosks, our clients can allocate their staff to other essential tasks, optimising resources and reducing labor costs.

Self-check-in kiosks can easily scale to accommodate events of various sizes, from small gatherings to large conferences, ensuring flexibility and adaptability.

Interested in trying our next generation kiosks at your next event? Get in touch and Touchpoint can find the perfect solution for you.