Name:                 ASEAN Special Summit 2018

Where:                ICC, Sydney

When:                 March 2018

Touchpoint provided a full accreditation solution for the Department of Prime Minister & Cabinet, for the ASEAN Special Summit 2018, the first event of its kind held in Australia.


On 17-18 March 2018, the Prime Minister of Australia, the Hon. Malcolm Turnbull MP, welcomed the Leaders of the Member States of ASEAN and the Secretary-General of ASEAN to the ASEAN-Australia Special Summit. It is the first time Australia has hosted a Summit with ASEAN Leaders in Australia. Working in partnership with Centium Software, Touchpoint delivered an end to end accreditation solution for the ASEAN Special Summit. Accreditation was required for all attending leaders and dignitaries, delegates, support staff, international & local workforce and media.


Touchpoint worked closely with the Department of Prime Minister & Cabinet taskforce to develop and manage multiple online registration sites and approval portals, used to accredit over 5,000 attendees, media and workforce. Following an extensive data management & quality control process, Touchpoint produced fully branded, RFID encoded credential passes for every attendee, which could be read by electronic gates at the venue. Touchpoint also built in a unique secure overlay, adding an additional level of visual security to the passes.

The finer details

  • 4 side events in addition to Special Summit
    • SME Conference
    • CEO Forum
    • New Columbo Plan
    • Counter Terrorism Conference
  • 5,000 attendees, media & workforce accredited for the Summit
  • Multiple fully customised online accreditation request, approval & data management portals
  • 5,500 x RFID credentials passes produced
  • Team of 7 based across Sydney & Canberra managing accreditation operations.
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