Careers

Office Location: Mascot, NSW

Touchpoint are looking for an enthusiastic and talented Event Delivery Manager to join our growing operations team.

About Touchpoint:
Touchpoint delivers technology-led services for onsite, hybrid and virtual events. Comprising of a highly experienced team of industry professionals, Touchpoint are known for our high level of customer service, intimate knowledge of the EventsAir platform and operational expertise in using technology to deliver events.

Touchpoint are the proud recipients of the Meeting & Events Australia, Technology Award 2021/22.

About the Role:
This exciting role will have you deliver a variety of face-to-face, hybrid and virtual events. Touchpoint delivers up to 80 events per year, and this role gives the opportunity to immerse yourself in the end-to-end planning of your own dedicated event projects, providing exceptional services and technical know-how to clients.

This is a great opportunity to join a small, yet mighty, team and expand on your existing skills and knowledge of the events industry in a fast paced, yet encouraging, environment.

Core responsibilities include:

• End-to-end delivery of contracted event services.
• Configuration and ongoing management of all EventsAir elements relevant to the project. Including, but not limited to, interactive forms, online portals, communications, mobile apps and name badges.
• Accurate production and management of all operational documents including project timelines.
• Ongoing client liaison via project meetings.
• Pre-event equipment configuration for onsite events.
• Management of operational resources for event delivery including equipment logistics, bump in/bump out and team roles.
• Attending events and acting as main escalation point for all contracted services.
• In depth post event analysis including client debrief.

As the successful candidate, you will bring the following attributes/experience to the role:

• Minimum 5 years’ experience working in event management.
• Experience using the EventsAir Platform, highly desired.
• Excellent project and time management skills.
• Strong relationship management skills.
• Highly professional with excellent communication and strong IT skills.
• Exceptional attention to detail.
• Self-motivated and comfortable working both independently and a part of a team.
• Relevant Business or Event Management qualification, highly desired.
• Please note this role will require a flexible approach with some interstate travel and out of hours work required.

Next steps:
If this sounds like you, we would love to hear from you. Please email your resume through to hr@touchpointms.com.au for consideration.