Virtual Event Delivery

We specialise in helping our clients plan and deliver their virtual events.

 A virtual event is more than just sharing content to an online audience. A clear strategy is required to ensure your audience are invested, informed and connected for the duration of your virtual event.

Touchpoint partners with EventsAIR, a robust and powerful event management software tool that uses an award winning integrated virtual event platform – OnAIR. As OnAIR product specialists, Touchpoint will ensure that your event program is delivered seamlessly and in a way that maximises attendee engagement.

From planning to delivery, Touchpoint are with you every step of the way.

Our Virtual Event Services

Planning & Strategy

Touchpoint take the time to identify and understand your event objectives. From here, we create a tailored solution for your organisation to ensure an effective and excellent experience for you and your virtual attendees.

OnAIR/AIRCast Platform Specialists

Having delivered hundreds of events using EventsAIR’s OnAIR platform, Touchpoint know how to translate your event requirements into the OnAIR virtual platform to create a successful event that your attendees will enjoy and remember.

Our team are specialists in AIRCast (the primary delivery mode for the OnAIR platform), and will not only advise on the configuration of the AIRCast platform, but will also act as host controllers for session delivery.

Virtual Event Configuration

Our experienced Project Managers will work with you and your team in the lead-up to your event, ensuring you maximise the features of the virtual platform. We will guide you on the most appropriate delivery method based on the needs of your program and taking into account audience engagement and return on investment for your sponsors.

Our service includes selecting the appropriate content streaming platforms, configuration of the OnAIR portal, and creating customised demonstration videos for you and your attendees. 

We will also manage your pre-recorded content and assist with upload of e-Poster galleries and presentations.

Speaker Rehearsals

We will plan and manage live speaker rehearsals to ensure the live sessions run smoothly and give presenters the chance to familiarise themselves with the technology and delivery process.

We take the time to answer any questions and ensure all speakers are comfortable and confident so they can focus on delivering outstanding content.

Exhibition & Sponsorship

Looking to create a compelling online exhibition? Maximise value for your exhibitors and sponsors using an online virtual stand. 

This powerful tool increases face to face interaction between your event partners and attendees with exciting brand exposure opportunities, lead generation capabilities, appointment scheduling and recording facilities.

Gamification Engagement Strategy

Use activities, games, trivia and goals to motivate your attendees to increase their involvement in the event.

Whatever your engagement goals, Touchpoint will help implement a gamification plan that maximises participation before and during your virtual event.

Virtual Networking

Give your attendees the ability to network online and create meaningful connections and conversations past your virtual event date.

From social and facilitated networking to pre-assigned discussion groups, we will help find the right networking tools for you and your delegates.

Attendee App

An attendee mobile app helps expand the value of your virtual event. Touchpoint will scope your requirements and build an EventsAIR Attendee App that provides real utility and interest for your attendees.

Functionality that can be leveraged through the app includes, attendee, speaker and sponsor/exhibitor listings, program agenda, alerts and news, live polling, live Q&A, messaging and session surveys.

Event Delivery

Our highly skilled event delivery team will work with you and your speakers in the lead up to your event to ensure every detail of your program is broadcast ready.

On the day of your event, our delivery team will host and manage every aspect of your online sessions including greeting your speakers in a virtual green room, media management and session timing. If your event is utilising a studio space, we will work with your preferred AV production team to ensure the live feed is broadcast smoothly into the conference platform.

Live Support

Live Support is a service we can assist you with providing to your virtual attendees by providing technical support inside OnAIR Portal during live event delivery.

With the right technical knowledge our staff will help your attendees without interrupting the event.

Why choose us?

Here are just a few reasons to partner with Touchpoint for your virtual event.


Touchpoint specialise in delivering reliable and consistent technology solutions for virtual/hybrid conferences and events.


We partner with you to provide effective strategies and solutions that align with your event objectives.


Our skilled team bring extensive knowledge, hands-on experience and a professional, positive attitude.


We take the time to understand your goals and objectives to provide a tailored event solution, with attention to detail our main priority.


From conception to delivery, we are here to guide you through the entire process, ensuring you feel in control every step of the way.

Here’s what our clients think

Thank you so much for all your hard work, flexibility and diligence in helping us bring together MFAA’s first virtual conference. The Touchpoint team were integral to us pivoting from face-to- face events into the virtual space, ensuring our Conference was a resounding success given its complexity. We received lots of positive feedback from our members, event partners and VIPs. Touchpoint are at the top of the virtual game and their spirit of can-do and collaboration have made them an integral part of our team.

Justine Surin

National Events Manager, Mortgage & Finance Association of Australia

Faced with the challenge of re-imaging our usual face to face conference, we stepped into the world of virtual conferences and thankfully with the support of our valued partners we were able to deliver an engaging and inspiring experience… We could not have done so without the expertise, professionalism and commitment of you and your team.

You were generous with your knowledge and guidance as we tackled the opportunities and challenges across every aspect of the production in collaboration with our team.

Robyn Johnson

Chief Executive Officer, Meetings & Events Australia

I can honestly say it was a pleasure for us all, not only those of us on the organizational side of AIB, but also for all our conference participants to meet your excellent team…everyone worked really hard to make our conference the great success that it was.

Touchpoint contributed significantly to the success of our conference, and to the positive impression that our conference participants took away with them. We had run a well-organized and most stimulating conference.

Jeremy Clegg

President, University of Leeds President, AIB

Recent Virtual Events

Academy of International Business Virtual Meeting

Around the clock for 8 days

ACC National Conference

Supporting the transition from in-person to virtual

Let Touchpoint help with your virtual event strategy.


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