ACC National Conference

Having partnered with ACC for their face-to-face national conference since 2018, we were delighted to support their transition to virtual delivery.

Our solution

Challenges & Successes

With ACC being one of our first clients to deploy their virtual conference using the EventsAir streaming service AIRCast, our event delivery team of Erica & Gemma needed to explore and test the AIRCast studio’s functionality in its infancy, to service ACC’s evolving program and session requirements. Having worked with ACC since 2018, we were able to leverage our previous experience with both the team and subject matter to pre-empt requirements.

With ACC’s organizing team, program manager and Erica and Gemma each being located across 4 different cities, we collectively used a variety of communication tools to ensure changes, updates or issues were quickly advised and resolved to ensure a seamless experience for attendees.

What we said

“Working with Teagan and her team on this event was both a pleasure and a valuable learning experience for us – we were able to collaboratively explore new features and functions of the platform in a safe & supportive environment, safe in the knowledge that we had a team who could trouble-shoot and enact changes quickly and smoothly, with the delegates none the wiser.” – Erica Zarins, Project Manager (Touchpoint)

What our client said

“It was easily one of the best decisions of the conference bringing Touchpoint on board. I already had the utmost respect for Touchpoint, but that admiration has grown in 2020. The videos created were exactly what we needed, Erica & Gemma were amazing session managers, especially with the limited preparation we were able to provide, and most importantly they answered all my questions! That support prior to and during the conference will always be appreciated.” – Teagan Jones, Conference and Event Manager (ACC)