• Name:             CHOGM 2013

    Where:            Colombo, Sri Lanka

    When:             November 2013

    The Commonwealth Heads of Government Meeting 2013, commonly known as CHOGM, is the biennial Meeting of the Heads of Government of the Commonwealth of Nations.

    Read the MICE.net case study of CHOGM 2013


    Solution At a Glance

    • 3 month onsite deployment in Colombo, integrated into the CHOGM 2013 Taskforce with team of 3 implanted onsite
    • Development of a customised education program for the CHOGM Taskforce
    • 24 hour helpdesk service with internationally accessible phone and email platforms
    • Production and distribution of 40,000 accreditation passes including international and local delegations, media, security and workforce

    The Details

    Touchpoint Meeting Services successfully joined forces with Centium Software and Neal Consulting Solutions to provide an end to end event accreditation solution for CHOGM 2013.
    Supporting the implementation of the powerful software EventsPro and AccessPoint® software from Centium, Touchpoint implemented a 24 hour registration helpdesk and coordinated the production of over 40,000 accreditation passes for delegates, media, security and workforce. Working in partnership with the local CHOGM Taskforce and stakeholders, Touchpoint supplied data reporting, training, delegate management and liaison as required.

    To complement the databases and internal and public facing portals developed by Centium, Touchpoint developed detailed training guides and processes for a series of sophisticated web forms and portals, allowing trusted agents of the various delegations to submit attendee information for accreditation review.

    Touchpoint then integrated directly into the CHOGM 2013 team alongside a Centium technical support team to drive all of major elements of the accreditation process.

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